Is your organisation ‘Deaf Aware’?

Hearing loss is more common than you think. Deaf Awareness training is a great way to support your staff to make deaf customers feel welcome.

Our training is run by deaf tutors who use British Sign Language as their preferred language.

Our training follows the Institute of British Sign Language (iBSL) curriculum so includes topics such as:

  • The numbers and types of d/Deaf people in Britain, including those with dual sensory loss
  • Know how to describe the different types of d/Deaf people and those who have hearing loss
  • Basic greetings in BSL

We offer half-day or full-day training. Participants receive a certificate of attendance or a nationally recognised accreditation: Level 1 Award in Deaf Awareness depending on your business needs.

Organisations that attend our training receive a ‘Deaf Awareness Kit’ full of information, hints and tips on how to become more inclusive. The kit will enable organisations to share newly-acquired knowledge with staff.

On completion of our training, we also publicise organisations to our extensive deaf audience. We want to acknowledge your efforts in welcoming a wider range of customers.